Imperial Conquer Refund Policy
We offer a 100% full refund on any order as long as it meets all the following criteria
- The items have not been claimed in-game
- A refund is requested within 72 hours of placing the order
- The account it was purchased on was not banned/suspended for violating our terms and conditions.
How to request a refund
To start the refund process, please send an us an email at firstname.lastname@example.org with the order ID you wish to refund.
Note: To view all your past orders, log in and head over to the account management section